• Posted on: 6/06/2013


    Hard Drive Recovery



    As solid state drives capture an ever-increasing marketshare for storage media, researchers continue to seek out new materials for storage using nanomagnets. An alloy of iron and platinum with an ordered crystal structure shows promise based on research led by Professor Kai Liu and graduate student Dustin Gilbert at the University of California, Davis, Science Daily reports.(


    The alloy is resistant to the affects of heat, and can retain data at even extremely small nanomagnet sizes. The research team included experts from Seagate Technologies, an industry leader in storage technology. 


    Nanomagnet research for hard disk technology has been going on for decades, with researchers experimenting with ever-smaller nanomagnets made from a variety of materials. This new research offers the ability to create a nanomaterial with extremely thin layers of metal, using rapid thermal annealing to convert the layers into an ordered alloy. Researchers could adjust the magnetic properties and crystal structure of the alloy by adding small amounts of copper into specific regions. 


    These developments could result in higher density hard disk drives as the HDD revolution continues. 


    24 Hour Data Recovers the Hard Disks of the Future

    New advancements in HDD storage technology take place every day. Even as Solid State Drives continue to gain a larger percentage of the market share, especially for data centers and other commercial applications, hard disk drives remain the affordable choice for home PCs and Macs. 


    Tomorrow's HDDs, offering higher storage capacities in smaller sizes, may still require physical and logical recovery if they suffer: 


    -  Computer viruses and malware attacks

    - Data corruption

    - Accidental deletion of files

    - Shock damage

    - Water damage

    - Power surges


    24 Hour Data stays on the cutting edge of HDD research and development news, in order to remain on the cutting edge of data recovery processes. As new hard disk drives come to market from top manufacturers like Seagate, we refine our data recovery processes to maintain our 99 percent success rate for hard disk drive recovery. 


    The future of HDD technology is smaller footprints, higher storage capacity and faster operation. 24 Hour Data is right there, perfecting our data recovery techniques as technology changes. 


  • Posted on: 5/29/2013

    Data Recovery


    As much as technology has evolved, hard disk drives are still delicate pieces of electronics. While solid state drives tend to be more able to withstand things like shock damage, hard disk drives still hold a substantial percentage of the marketplace, particularly in consumer electronics, because of their cost per megabyte. 


    If you're using HDD technology to store mission critical business data or precious family photos, you'll want to know how to protect your data from the potential of damage. Here are some tips on how to prevent a data recovery emergency caused by physical damage to your hard disk drive. These tips apply to internal hard drives. External hard drives are designed with tough, protective outer cases that are manufactured to protect from this type of damage, although you should still exercise caution handling any hard disk drive. 


    Transport Hard Disk Drives Carefully
    If you need to transport a hard disk drive by car, train or courier service, use an anti-static bag. For airline travel, you can safely send your HDD (and your laptop or other electronics) through the airport X-ray machine. Again, use an antistatic bag for hard disk drives that are not designed as external drives and include their own casing. 


    If you are mailing a hard disk drive, use an antistatic bag and mail the drive in a padded envelope. This infographic provides clear directions about how to mail hard disk drives, including mailing damaged HDDs to our facility for emergency data recovery service. 


    Handle Hard Disk Drives with Care

    Never slam hard disk drives down onto a desk or other hard surface, or hit drives with your fist, a hammer, or anything else. To be safe, treat unprotected internal hard disk drives as you would a carton of eggs -- with extra care! 


    Hold hard disk by the sides

    not the top or bottom, to avoid putting unnecessary pressure on the magnetic heads or pushing the head onto the platter. Obviously, take care not to drop your hard disk drive. 


    Don't Stack Hard Disk Drives

    Don't stack internal hard disk drives (without a protective outer casing) on top of each other. This can push the magnetic heads of the bottom drive on to the platter, causing physical damage and possible data loss. 


    Don't Stock Hard Disk Drives Precariously

    Never store hard disk drives in places where they could accidentally fall. 

    You might be surprised at the damage we see to hard disk drives here in our certified data recovery facility. We treat every data recovery emergency with the same tact and care. No matter what happened to your drive, we will handle your case professionally and will do our best to recover your data quickly and completely, keeping all the details of your data recovery emergency strictly confidential. 


    You can trust us with your data, and you can trust us to recover your data with fair and honest prices and the best in customer service. 

  • Posted on: 5/16/2013

    Photo recovery


    The National Association of Broadcasters held its annual show earlier this month in Las Vegas, Nevada. As the premier show for media and entertainment professionals, the event showcased a lot of the newest technology used in production and recording studios. Unlike CES (the Consumer Electronics Show) 2013 earlier this year, the storage mediadisplay at NAB was designed for commercial applications. And, as more and more recording and production professionals rely on hard disk and solid state storage for their media, it's not surprising there were some surprising developments. 

    G-Technology ( seemed to be everywhere, with several new external hard drives with high transfer rates and large capacities, designed to store large video and photo files. Let's take a look at some of the offerings: 


    G-Technology G-Drive Pro

    This compact, desktop external hard drive boasts SSD-like performance in a conventional hard disk drive, with transfer rates up to 480MB/s. 


    G-Technology Evolution Series

    The G-DOCK ev with Thunderbolt connection is designed to house the G-DRIVE ev or G-DRIVE ev PLUS external hard drivesin a RAID 1 or RAID 0 configuration. This two-bay, hot swappable system is designed as an easy-to-use RAID array for media professionals. The new Evolution drives, coming this summer, can be used alone or within the G-DOCK for flexibility. 


    Data Recovery for High Capacity Hard Disks

    Today's broadcast and studio applications require high transfer rates and large storage capacities to accommodate large HD video files. But storing so much data on a single drive, especially a portable drive that can be subject to shock damage or other dangers while traveling, is risky. 


    24 Hour Data stays up to date on the latest hard disk and RAID technology in order to develop the  fastest, and most reliable data recovery methods for new storage media. If video or photography is your business, we know you can't afford to lose your valuable data. You can trust 24 Hour Data to recover your RAID array or external hard disk drive, with the highest success rate. 

  • Posted on: 5/14/2013

    RAID recovery


    As media storage requirements grow larger, RAID arrays are becoming more popular for home and small business use. Whether you run a large company who has relied on your IT staff to configure and maintain a RAID array or server farm for years, or a small business owner now using RAID 0 or RAID 1 for greater storage capacity or enhanced data protection, it's not always easy to know who to call if your RAID array fails and you need emergency data recovery service. 


    What should you look for in a RAID recovery service? In general, large corporations, small businesses and home users all have similar needs when it comes to RAID recovery. 


    - Reliable recovery track records - Whether it's family videos or important corporate data stored in your RAID array, if you're calling a data recovery service, it means your data is important to you and you want it back. 24 Hour Data has industry-high success rates for RAID recovery. 


    - Friendly, personalized service - Facing a data recovery emergency is stressful. When you phone a data recovery service, you want a friendly voice on the other side of the line, who will take your information promptly and professionally, so we can get started on recovering your lost data as soon as we receive your RAID drive. 


    - Fair pricing - If you're a home user, your desire to retrieve lost data might be balanced by a need to stay within a budget. Business owners, too, want to make sure their data recovery costs have a reasonable ROI. You shouldn't be able to re-create the data for less money than it costs to retrieve it. 


    24 Hour Data's fair and honest pricing is designed to fit the budgets of most home owners, small businesses and our corporate clients. Most importantly, we provide an accurate estimate, so you know how much you'll pay before we begin -- that means no surprises! 


    Additionally, our no data, no charge guarantee means there's never a risk to call 24 Hour Data. We hope you never face RAID failure and data loss but, if you do, 24 Hour Data is here to help. 

  • Posted on: 5/07/2013

    Data Recovery



    While our home office and corporate headquarters is located in Dallas, Texas, many people don't know that 24 Hour Data has data recovery facilities across the U.S., from New York to Los Angeles. 


    24 Hour Data provides ourwith many different ways to reach us, either to begin the data recovery process or to receive a status update on your data recovery service. You can: 


    - Phone

    - Start the data recovery process online

    - Email us at

    - Drop by the data recovery facility nearest you 


    Having a data recovery facility close to your home or office, at least within a few hours travel time, offers a few benefits over services without regional offices. 


    - If you mail your hard disk drive, RAID drive, Mac device or other storage media, we will receive it faster, often overnight


    - Since storage media has a shorter distance to travel there is less chance of delays


    - In cities like New York, you have the option of using a courier service to expedite delivery and return of your hard disk drive


    - You can drop off your storage media yourself for even faster, more secure, service, which can be especially important with mission critical, highly confidential corporate data 


    - When you use 24 Hour Data in any of these regions, you are supporting a local business, and local work forces, in your area


    24 Hour Data has chosen our facilities and offices with care, to place us in major metropolitan areas, close to many of our clients' homes and businesses. You have the peace of mind of knowing where your hard disk or other storage device is located, and knowing that our data recovery specialists are working round-the-clock to recover your lost data and return it to you quickly and securely. 


    We have data recovery offices available in the following areas, but help customers with data recovery emergencies across the U.S.: 


    - Austin

    - Dallas

    - Houston

    - Oklahoma City

    - Atlanta,

    - Los Angeles

    - New York

  • Posted on: 5/01/2013

    RAID recovery


    RAID arrays have built in features that can help reduce the likelihood of a failed hard drive, data loss, and a data recovery emergency. 


    The hard drives from popular manufacturers, including Western Digital and Samsung/Hitachi, all have different features that permit the system administrator, or whoever has configured the RAID array to configure how long a drive's firmware can spend recovering from a read or write error. 


    Western Digital calls this Error Recovery Control (ERC), while Samsung/Hitachi calls it Time-Limited Error Recovery (TLER). The generic name for this feature in other hard drives is Command Completion Time Limit (CCTL). 

    The idea is to limit the on-drive recovery time, leaving recovery to the RAID controller to prevent the possibility of performance degradation, which can lead to hard drive failure and, ultimately, RAID failure and the loss of mission critical data.  


    What Are the Best TLER or CCTL Settings? 


    Western Digital drives ship with TLER enabled at zero seconds, which means the hard drive itself will perform error recovery only in microseconds, well before the RAID controller's time out threshold. If TLER is not enabled and the drive times out, the RAID array will have to be re-built and re-synchronized. Enabling TLER, or, in other cases, CCTL or ERC, creates a more stable RAID array. 


    TLER and CCTL in Stand-Alone Hard Disk Drives

    If you are operating a hard disk drive independent of a RAID array, you'll want to disable TLER for greater reliability, permitting the hard disk's firmware to repair any errors as it is able. Hard disks are designed to correct for small read/write errors that may occur. 


    If read/write errors occur consistently and cannot be fixed by the drive's firmware, you could be facing a data recovery emergency. While you can still read files from the disk, create a back-up, and then change out your hard drive before it fails completely. 


    Missed Your Chance to Create a Back-up? 

    Often, we don't realize we are facing a potential hard disk failure until it is too late and our hard drive fails to boot. If this happens, don't worry. Power down your machine and call 24 Hour Data. Do not attempt do-it-yourself data recovery, which could cause irrevocable damage to your hard disk drive. 24 Hour Data has decades of experience in Western Digital, Toshiba, Samsung/Hitachi, Seagate and other popular brands of hard disk drive and RAID drive recovery

  • Posted on: 4/04/2013


    Prevent Data Recovery


    Permitting employees to telecommute can reduce costs, but it can increase the chances of a security breech, damages to your server due to viruses and malware, and a data recovery emergency. One way to reduce these risks is through a virtual private network, which protects data transmitted in both directions: from employees' devices to your server and the other way around. 

    Your company's mission-critical, confidential data is placed at risk when employees connect to the network via unsecured wireless connections, including free WiFi in airports, coffee shops and, increasingly, in many other random places. Using a mobile device as a WiFi hotspot and transmitting data via their network may not be entirely secure. In some cases, even employees home wireless connections are not set up on secure routers. 

    An inexpensive Virtual Private Network (VPN) mitigates these risks when data is transmitted via unsecured challenges. The VPN scrambles the data moving in either direction.

    Additionally, avoiding unsecured filesharing apps like Dropbox can also help reduce security risks and prevent a data recovery emergency caused from data that's been lost or corrupted from a virus. 

    Mitigate the Need for Emergency Data Recovery for your Business

    Permitting employees to telecommute or use their own mobile devices for work purposes sets your organization up for multiple security risks, many of which can cause data loss and the need for emergency data recovery services.

    Setting up protocols such as a VPN and making rules on data transmission, mobile device use, and telecommuting clear at the onset can help reduce these risks. But also let employees know that if they do experience data loss, don't panic and don't attempt do-it-yourself data recovery. Your IT staff should have the phone number of a data recovery service they trust on-hand at all times. Let employees know it's okay to come to you with reports of data loss; the best way to recover the data is through a professional data recovery service.  


  • Posted on: 4/02/2013



    RAID Data Recovery

     With more more businesses and organizations turning to VMware and virtualization, as well as cloud storage, RAID arrays are becoming even more common in business. When your RAID array fails, it could mean the loss of mission critical files, as well as time and money lost for your business.

    Your business recovery plan should include the number of a reliable RAID recovery service that you can call anytime, when your RAID array fails and you need fast data recovery. 

    Here are a few things to look for when you choose a RAID recovery service: 

    1 - Experts in RAID data recovery on staff, with extensive experience in RAID recovery - Our data recovery specialists have expertise in recovery RAID 0, RAID 1, RAID 5, RAID 6, RAID 10 and all levels of RAID arrays. We've been working with RAID arrays since their inception. Our RAID recovery techniques have advanced along with the technology, and we regularly recover data from 1TB RAID drives and larger. 24 Hour Data has been recovering RAID arrays from major manufacturers like Seagate, Western Digital, Toshiba and more for 15 years. 

    2 - Personalized, 24-hour service - Our name says it all. When you call 24 Hour Data at any time of the day or night, any day of the year, a data recovery professional takes your call. We'll talk you through the steps of starting the data recovery process. Then, we'll offer you a fair and honest estimate within 24 hours of receiving your hard drive. If,at any time while we are performing your RAID recovery, you want a status update, give us a call and we'll let you know how it's going. That's the peace of mind you get with 24 Hour Data. 

    3 -   Fair pricing - 24 Hour Data always offers a fair and honest estimate, so there's no nasty surprises when you receive the bill for your RAID recovery. Additionally, if we don't recover your data, there's no charge. Additionally, as the IT director of your organization, you can find opportunities to save on RAID recovery through our partner program.

    RAID recovery is complex, often requiring a certified clean room environment to work. 24 Hour Data has the personnel and infrastructure to offer superior RAID recovery service for your business at reasonable prices. 


  • Posted on: 3/28/2013


    Data Recovery Experts


    As technology advances, do-it-yourself data recovery software improves in its capabilities. But hard disk drives, hybrid drives and solid state drives are also becoming more complex. At the same time, as hard drives increase in capacity, the amount and value of the data stored increases, too. The risks associated with attempting do-it-yourself data recovery may not be worth it. Would you want to risk losing your entire music or movie collecting, potentially thousands of dollars worth of media? Valuable family photos? Or mission critical work files that you brought home because you didn't finish your work at the office? 

    When It's Safe to Use Data Recovery Software

    If you accidentally delete files from a hard disk drive, it may be possible to recover the files yourself, if they haven't already been overwritten by other data. But once a file is overwritten, data recovery is more difficult, and home users should not attempt to recover lost data from a hard drive because this could erase the file forever. 

    When It's Time to Call Data Recovery Specialists

    If your files have been overwritten or your hard disk drive reformatted, you probably need professional data recovery services to safely recover the files without additional damage to the hard disk, which could make data recovery impossible.

    Do-it-yourself data recovery software also cannot retrieve files from a physically damaged hard drive. If your hard drive is making clicking or whirring sounds, physical damage is imminent. Attempting data recovery yourself could permanently damage your hard disk, making data recovery more difficult and more expensive... if it the data can be retrieved at all. Power down your computer and call data recovery specialists with an industry-high success rate to recover your hard disk drive and transfer the files to a new drive for you. 

    Already Damaged Your Hard Drive Trying DIY Data Recovery? 

    You'd be surprised at the data our hard disk recovery specialists can retrieve from mechanically damaged hard disk drives. Even if you've rendered your files your files unreadable by attempting do-it-yourself data recovery, or you suspect your hard disk is damaged beyond help, give us a call.

    24 Hour Data's data recovery specialists have a 99 percent success rate with hard disk data recovery, and are experts in physical recovery of lost data. If we try our best and still can't get your data back, there's no charge for our service. 

    Call Our Data Recovery Specialists Any Time

    We know it's stressful to face data loss and people may turn to do-it-yourself data recovery solutions to save time or money. But with 24 Hour's fast, affordable, round-the-clock service, there's no reason not to call us first, at any time of the day or night. 


  • Posted on: 3/26/2013

    Seagate Data Recovery


    Seagate Technology has become the first hard disk drive (HDD) manufacturer to ship 2 billion hard disk drives. Since the first HDDs were used commercially in 1956, prices have dropped, storage capacity has increased, and the industry has seen exponential sales growth. 

    Today, hard disk drives are used in RAID servers, home computers, laptops, and more, with storage capacities of 3 TB and up. It took hard disk manufacturer Seagate 29 years to sell the first billion hard disk drives but only four years to sell its next billion. 

    “By 2015 households which today routinely consume 1TB of data a month are expected to generate 20 times the amount of data than they currently save,” said Richard Doherty, research director of the Envisioneering Group in a press release from Seagate.

    24 Hour Data and Seagate Hard Disk Drives

    Since our company's founding 15 years ago, we've been on the cutting edge of data recovery techniques for all models of Seagate hard disk drives. Any hard disk drive from any manufacturer is bound to fail after a certain number of read/write cycles. When it does, you need a company with data recovery specialists that understands the proprietary technology in popular hard disk drive brands and models like Seagate. 

    We recover hard disk drive data that suffered data loss from:

    - Accidental overwriting

    - Disk reformating 

    - Physical damage due to shock, fire, floods

    - Logical damage

    - Viruses/Malware

    - Overheating

    - Head crash, causing a damaged platter

    Hard disk drives remain a ubiquitous part of today's technology in home and office environments. 24 Hour Data has the expertise to recover lost data from today's newest hard disk drives as well as older models that are nearing the end of their lifespan. 

    There's no need to worry about your mission critical business data or your family's photos, music and movies. We'll recover your data quickly, with industry high success rates, and at affordable prices, making hard disk data recovery feasible in any situation. 


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