• Posted on: 7/11/2013

    WD Data Recovery


    Western Digital has announced plans to acquire Solid State Disk manufacturer sTec, Inc. for $340 million in cash. sTec will be merged into the Hitachi Global Storage Technologies (HGST) division. The merger was unanimously agreed upon by sTec's board of directors and now sits in the hands of stockholders. The deal is expected to go through in the third or fourth quarter of 2013. 


    A Brief History of WD

    Storage media giant Western Digital has been a leader in storage technology virtually since its inception. Although the company experienced a slump in the 1990s, the new century brought new success to the global leader. 

    In 2001, Western Digital introduced high performance mainstream ATA hard disk drives, with 8MB of cache vs. 2MB of disk buffer available in other models available at the time. Performance of WD products ramped up again in 2003, when the company offered the first 10,000 rpm Serial ATA hard disk drives, with an average access time of less than 6 milliseconds. Western Digital products became widely recognized and acclaimed for inexpensive enterprise and home storage servers. 


    More Western Digital Milestones 

    Along with groundbreaking product development, strategic acquisitions have long been a part of Western Digital's success. 


    - In 2007, WD acquired magnetic media manufacturer Komag

    -  In 2009, Western Digital broke data storage capacity limits, being the first to ship a 2TB internal hard disk drive.

    - Also in 2009, Western Digital entered the Solid State Drive market by acquiring Siliconsystems, Inc. 

    - In 2010, WD developed the first 3TB internal HDD.

    - In 2012, Western Digital acquired HGST to become the world's largest hard disk drive manufacturer


    The acquisition of sTEC will cement Western Digital's place in the future of storage media, paving the way for the hard disk manufacturer to also lead the field in development and manufacturing of solid state drives and other high-tech storage products. 


    24 Hour Data and Western Digital: On the Cutting Edge

    24 Hour Data's hard disk drive recovery specialists have always stayed on top of data recovery techniques for Western Digital hard disk drives. As storage capacities increase, effective data recovery methods become crucial for Fortune 500 companies, small businesses, organizations and even families, storing mission critical data on hard disk drives and RAID drives. 


    As WD takes the next step in its evolution, 24 Hour Data's data recovery research and development teams will be right there to perfect our data recovery methods for the newest lines of hard disk and solid state disk drives from the industry leader. 

  • Posted on: 7/09/2013

    RAID Data Recovery


    With the proliferation of “big data” and cloud computing, the data storage needs of organizations are larger than ever before. When it comes to mission critical data, RAID arrays have been a solid reliable choice. But as data storage needs increase, IT managers for data centers and other large organizations may have to make choices and sacrifices. Getting enough affordable storage could mean compromising speed and performance for lower costs.


    Data Growth by the Numbers

    According to an article at IT Pro Portal, IT storage and bandwidth needs are increasing faster than IT budgets can keep up. 


    - Network traffic could increase 32 percent between 2011 and 2015
    - Storage capacity needs will grow at a rate of 50 percent, compounded annually, during the same time period

    - IT spending will grow only five percent annually


    The Solution: RAID Flash


    Incorporating flash technology into existing RAID arrays represents a possible, practical solution to diminishing IT budgets and expanding needs. Tiered storage arrays with a RAID controller that uses Flash memory, combined with intelligent storage, can replace the hard disk drives traditionally used to maintain performance in RAID arrays. The resulting RAID array could represent performance from five to 30 times better than regular RAID arrays. 


    Combined Solutions Require State-of-the-Art RAID Recovery

    These new solutions will make RAID data recovery with a flash controller more complicated. RAID recovery professionals who use reverse engineering of RAID systems to develop the most effective RAID recovery techniques will be more in demand than ever before. 


    Your organization can partner with 24 Hour Data for all your data recovery needs, including the latest in RAID flash storage solutions, ensuring the safety and security of your mission critical data. 

  • Posted on: 6/27/2013

    Hard Drive Recovery



    HGST, a Western Digital company, has launched a new hard disk drive for laptop and mobile PCs that boasts the highest storage density within the smallest size mobile HDD available. The Travelstar 5K1500 HDD is the first 9.5 mm, 1.5TB hard drive, using a three-platter design and providing 50 percent more capacity per millimeter than current 1 TB, 9.5 mm drives. 


    With a 6 Gbps SATA interface and 32 MB cache buffer, plus 5,400 RPM performance, the new Travelstar drives are designed to be used in notebooks and laptops, all-in-one desktop PCs, gaming consoles or, in an enclosure as an external hard drive, providing plenty of storage capacity in a small, highly portable package. 


    The drive is designed for OEMs and system integrators to integrate the drive into nearly any system accepting a 9.5mm drive, meaning that consumers may be using the new HGST drive in desktop and notebook systems from a variety of manufacturers. 


    Other features include: 


    - super operating and non-operating shock tolerance to protect against bumps and rough handling that may be experienced during travel

    - A dual stage actuator design for better data integrity and more reliability

    - halogen-free components for a “greener” drive

    - whisper-quiet operation

    - high power efficiency to increase battery life in mobile operations


    Additional Models Available for Mission Critical Applications

    The original HGST Travelstar 5K1500 is shipping this month, with an Enhanced Availability model and a self-encrypting model slated for availability toward the end of the year. 


    The EA model is designed specifically for always-on operations requiring high capacity and low power hard disk drives. The5K1500 EA is designed for: 


    - blade servers

    - network routers

    - video surveilliance

    - RAID arrays in always-on, low-transaction environments


    24 Hour Data: Experts in HGST Data Recovery 

    As new, higher capacity hard disk drives are introduced, it's the obligation of data recovery firms to improve and perfect our data recovery techniques. Placing more data on a single drive means that the HDDs must have better reliability. But consumers also want to know that a professional data recovery service can recover their lost hard drive data in an emergency. 1.5 TB of data represents a lot of business files, movies, music, photos or other media. 


    As businesses and individuals alike rely on high capacity hard disk drives to meet increasing storage needs, 24 Hour Data maintains our industry high success rate and “no data, no charge,” guarantee, giving consumers the peace-of-mind that we can help if you face hard drive failure or a data recovery emergency

  • Posted on: 6/25/2013

    Hard Drive Recovery


    Following the horrible tornado that devastated Moore, Oklahoma, we're expecting to see many hard disk drives, RAID arrays, solid state drives, and mobile devices that suffered shock damage arrive at at our Dallas facility requiring data recovery. 


    Sadly, shock damage is one of the worst things that can happen to an electronic device, because, unlike deleted files or viruses, which cause logical damage to a storage device, shock damage requires physical data recovery and repair of the storage media.


    Physical data recovery takes longer and costs more than logical data recovery, since the hard disk drive must be opened. This action must take place in a certified clean room environment. However, with expert data recovery specialists on the job, the odds of a successful data recovery operation are highly likely, and is always backed by our “no data, no charge” guarantee. 


    Types of Shock Damage to Hard Disk Drives

    When a hard disk drive suffers “shock” damage, we are not referring to electrical shock, but a physical force that can knock the pieces of the hard disk out of alignment and damage the delicate disks that store data. 


    When a hard disk drive is subject to physical shock, as it may be if it's dropped or tossed around, as it may be during a hurricane or a tornado, the magnetic head that typically reads data touches the disk. The arm holding the head may also touch the disk. Either of these parts can dent the disk, or actually take off small particles of the disk. A dented disk will show a bad sector in that area. If particles fly off the disk and on to other sectors of the disk, the entire disk may fail. 


    What To Do If Your Hard Disk Is Damaged 

    Repeatedly trying to boot up or read data from a hard disk drive that has suffered shock damage often causes even more damage, making it even more time-consuming and costly to recover the data. 


    If you think your hard disk drive has suffered shock damage and you cannot boot your computer or read files, don't delay. Contact 24 Hour Data immediately to improve the odds that our data recovery specialists will be able to help you. Our data recovery specialists are available 24/7, 365 days a year, to assist with your data recovery emergency. 

  • Posted on: 6/18/2013


    Western Digital Recovery


    Western, a leader in storage technology, has released a collection of new products, including: 


    - the world's first 2.5 inch, 5 mm hard disk drives (HDDs) and solid state hybrid drives (SSHD);

    - WD XE 2.5-inch hard disk drives with adaptors to fit 3.5-inch legacy equipment

    - My Passport Ultra portable hard disk drives


    Let's take a look at these new developments and what they mean for consumer and professional users. 


    WD Blue 5 mm Ultra Slim Drives
    The WD Blue 5 mm ultra slim hard disk drives ( and solid state hybrid drives (SSHD) are designed to be integrated into even the slimmest notebook computers. Only 5 mm high, nearly half the size of conventional 9.5 mm drives, and with 500 GB storage capacity and a smaller form factor edge connector, which interfaces with the host I/O bus via SATA, the drive offers integrators more flexibility. 


    To protect the smaller drive from stress and shock damage, Western Digital made several innovations in the HDD and SSHD designs. The uniquely designed edge card technology maximizes mechanical sway space in the hard drive. The drive's motor shaft is secured at both ends to reduce system-induced vibration and to stabilize platters. Finally, a dual stage actuator leads to a higher degree of accuracy during read/write operations. 


    WD XE Hard Disk Drives
    As more applications require ultra slim form factor hard drives, Western Digital has introduced its WD XE 2.5-inch, 10,000 RPM SAS hard drive ( in a 3.5-inch WD performance adapter, enabling the hard disk drive to be installed in legacy systems. 


    The new drive makes it easy for data centers to upgrade their 3.5-inch hard disk drives before they suffer system failure and prevent a data recovery emergency, while transitioning to lower power, higher performance ultra-slim format drives. 


    My Passport Ultra Portable Hard Disk Drives

    Western Digital's My Passport Ultra line of portable hard drives feature a number of layers of data protection, to prevent against damage or theft, including: 

    - hardware encryption

    - password protection

    - a protective pouch for transport


    In the unlikely event something should happen to data stored on the drive, the hard disk drive includes built-in WD SmartWare Pro backup software with Dropbox integration to retrieve lost data quickly and easily from nearly any internet-enabled device. 


    These features make the My Passport Ultra line of drives ideal for frequent business travelers or for use as a backup hard drive for a home PC or media server. The drive is available in a choice of sizes (500 GB, 1 TB, 2 TB) and four different colors. 

  • Posted on: 6/13/2013

    RAID Data Recovery


    Upgrading a RAID array or doing a “hot swap” of disks in a RAID array is designed to be a simple process for experienced IT managers. In most cases, when you're upgrading disks in a RAID array to prevent hard disk failure or to replace them with faster or larger hard disk drives, you begin with the smallest drive in the array. 


    After pulling out the hard disk, you replace it with the larger, faster, newer hard disk and rebuild the array. Repeat until you've replaced all the older or smaller hard disks in the array and you have a new RAID array that you can expect to last a number of years before disks begin experiencing failure due to read/write cycles. 


    When RAID Upgrades Go Wrong

    In some cases, however, the degraded array will crash during or just prior to the rebuilding process, leaving you with a data recovery emergency. There may be nothing wrong with any of the hard drives in the RAID array; the RAID just failed to operate in the degraded state. The more drives you plan to replace, of course, the greater the odds that your RAID will crash during upgrades. If this happens, it's difficult and time-consuming (if not impossible), to recover the data using do-it-yourself RAID recovery applications. 


    This is why it's essential to back up all your data before any RAID disk upgrades. However, if you're upgrading hard disks because they are old and close to failing, or if you're doing a hot swap due to a failed RAID drive, this means taking chances, too. The act of backing up the data can cause the RAID array to fail. 


    24 Hour Data Specializes in RAID Data Recovery 

    That's when data recovery specialists like the pros at 24 Hour Data can help. We understand that RAID upgrades are risky and crashes sometimes happen, resulting in mission critical data loss. 


    Our 24 Hour Data specialists are always available, answering the phones at all hours, to handle your RAID recovery emergency with speed, understanding, fair prices, and the utmost in customer service. 

  • Posted on: 6/11/2013

    Emergency Data Recovery


    Hurricane and tornado season is a just days away and with the tornado in Moore, Oklahoma, it is already the worst and most dangerous tornado season we've experienced in decades. Whether you're a home owner, apartment dweller, a business owner or an IT director, there are ways you can prepare your home and business and protect your important data during a storm. 


    24 Hour Data offers storm preparedness tips to protect your data, from mission critical business files to family photos, movies or music collections on a server, during a weather emergency this season. 


    Unplug Electronic Devices During a Storm

    During any storm, unplug any unnecessary electronics to avoid damage that could be caused by a power surge.  A blown transformer can cause a power surge prior to loss of electricity, which can damage electronics and cause data loss. 


    Use a Surge Protector for Electronics

    We understand that you may want to keep your TV or Internet-connected devices on during a storm to stay on top of the latest news. Run laptops or tablets on battery power only, and make sure your TV is plugged in to a surge protector, which can prevent damage. Even if your TV is on, unplug your home media server to protect expensive music and movie collections saved to hard disk. 


    Back Up All Devices at the First Sign of a Storm or Tornado

    Upon hearing reports of a storm or tornado in your area, back up all electronics to a portable hard disk drive or to the cloud using an Internet-based backup solution. Keep passwords to retrieve your data in a safe place, where they won't be lost or damaged during a flood, hurricane or tornado. Store your portable hard disk drive at a friend's house or somewhere else that it will be protected from damage. If you have to evacuate, hard drive backups and passwords should definitely be taken with you. Today's portable hard drives are designed to travel safely when handled with common sense and care. 


    Be Ready to a Call a Data Recovery Service If Necessary

    If you are a business owner or IT director, retrieving your lost data will be one of the earliest steps in your business recovery efforts. As soon as server equipment is replaced, you'll want to get back to business as usual, because every minute down equals lost money. 


    If your hard disk drive, RAID drives or virtual servers are damaged in a hurricane or tornado, resulting in lost data, call 24 Hour Data right away so we can begin the data recovery process and have your data back as soon as you are ready to re-open your business. 

  • Posted on: 6/06/2013


    Hard Drive Recovery



    As solid state drives capture an ever-increasing marketshare for storage media, researchers continue to seek out new materials for storage using nanomagnets. An alloy of iron and platinum with an ordered crystal structure shows promise based on research led by Professor Kai Liu and graduate student Dustin Gilbert at the University of California, Davis, Science Daily reports.(


    The alloy is resistant to the affects of heat, and can retain data at even extremely small nanomagnet sizes. The research team included experts from Seagate Technologies, an industry leader in storage technology. 


    Nanomagnet research for hard disk technology has been going on for decades, with researchers experimenting with ever-smaller nanomagnets made from a variety of materials. This new research offers the ability to create a nanomaterial with extremely thin layers of metal, using rapid thermal annealing to convert the layers into an ordered alloy. Researchers could adjust the magnetic properties and crystal structure of the alloy by adding small amounts of copper into specific regions. 


    These developments could result in higher density hard disk drives as the HDD revolution continues. 


    24 Hour Data Recovers the Hard Disks of the Future

    New advancements in HDD storage technology take place every day. Even as Solid State Drives continue to gain a larger percentage of the market share, especially for data centers and other commercial applications, hard disk drives remain the affordable choice for home PCs and Macs. 


    Tomorrow's HDDs, offering higher storage capacities in smaller sizes, may still require physical and logical recovery if they suffer: 


    -  Computer viruses and malware attacks

    - Data corruption

    - Accidental deletion of files

    - Shock damage

    - Water damage

    - Power surges


    24 Hour Data stays on the cutting edge of HDD research and development news, in order to remain on the cutting edge of data recovery processes. As new hard disk drives come to market from top manufacturers like Seagate, we refine our data recovery processes to maintain our 99 percent success rate for hard disk drive recovery. 


    The future of HDD technology is smaller footprints, higher storage capacity and faster operation. 24 Hour Data is right there, perfecting our data recovery techniques as technology changes. 


  • Posted on: 5/29/2013

    Data Recovery


    As much as technology has evolved, hard disk drives are still delicate pieces of electronics. While solid state drives tend to be more able to withstand things like shock damage, hard disk drives still hold a substantial percentage of the marketplace, particularly in consumer electronics, because of their cost per megabyte. 


    If you're using HDD technology to store mission critical business data or precious family photos, you'll want to know how to protect your data from the potential of damage. Here are some tips on how to prevent a data recovery emergency caused by physical damage to your hard disk drive. These tips apply to internal hard drives. External hard drives are designed with tough, protective outer cases that are manufactured to protect from this type of damage, although you should still exercise caution handling any hard disk drive. 


    Transport Hard Disk Drives Carefully
    If you need to transport a hard disk drive by car, train or courier service, use an anti-static bag. For airline travel, you can safely send your HDD (and your laptop or other electronics) through the airport X-ray machine. Again, use an antistatic bag for hard disk drives that are not designed as external drives and include their own casing. 


    If you are mailing a hard disk drive, use an antistatic bag and mail the drive in a padded envelope. This infographic provides clear directions about how to mail hard disk drives, including mailing damaged HDDs to our facility for emergency data recovery service. 


    Handle Hard Disk Drives with Care

    Never slam hard disk drives down onto a desk or other hard surface, or hit drives with your fist, a hammer, or anything else. To be safe, treat unprotected internal hard disk drives as you would a carton of eggs -- with extra care! 


    Hold hard disk by the sides

    not the top or bottom, to avoid putting unnecessary pressure on the magnetic heads or pushing the head onto the platter. Obviously, take care not to drop your hard disk drive. 


    Don't Stack Hard Disk Drives

    Don't stack internal hard disk drives (without a protective outer casing) on top of each other. This can push the magnetic heads of the bottom drive on to the platter, causing physical damage and possible data loss. 


    Don't Stock Hard Disk Drives Precariously

    Never store hard disk drives in places where they could accidentally fall. 

    You might be surprised at the damage we see to hard disk drives here in our certified data recovery facility. We treat every data recovery emergency with the same tact and care. No matter what happened to your drive, we will handle your case professionally and will do our best to recover your data quickly and completely, keeping all the details of your data recovery emergency strictly confidential. 


    You can trust us with your data, and you can trust us to recover your data with fair and honest prices and the best in customer service. 

  • Posted on: 5/16/2013

    Photo recovery


    The National Association of Broadcasters held its annual show earlier this month in Las Vegas, Nevada. As the premier show for media and entertainment professionals, the event showcased a lot of the newest technology used in production and recording studios. Unlike CES (the Consumer Electronics Show) 2013 earlier this year, the storage mediadisplay at NAB was designed for commercial applications. And, as more and more recording and production professionals rely on hard disk and solid state storage for their media, it's not surprising there were some surprising developments. 

    G-Technology ( seemed to be everywhere, with several new external hard drives with high transfer rates and large capacities, designed to store large video and photo files. Let's take a look at some of the offerings: 


    G-Technology G-Drive Pro

    This compact, desktop external hard drive boasts SSD-like performance in a conventional hard disk drive, with transfer rates up to 480MB/s. 


    G-Technology Evolution Series

    The G-DOCK ev with Thunderbolt connection is designed to house the G-DRIVE ev or G-DRIVE ev PLUS external hard drivesin a RAID 1 or RAID 0 configuration. This two-bay, hot swappable system is designed as an easy-to-use RAID array for media professionals. The new Evolution drives, coming this summer, can be used alone or within the G-DOCK for flexibility. 


    Data Recovery for High Capacity Hard Disks

    Today's broadcast and studio applications require high transfer rates and large storage capacities to accommodate large HD video files. But storing so much data on a single drive, especially a portable drive that can be subject to shock damage or other dangers while traveling, is risky. 


    24 Hour Data stays up to date on the latest hard disk and RAID technology in order to develop the  fastest, and most reliable data recovery methods for new storage media. If video or photography is your business, we know you can't afford to lose your valuable data. You can trust 24 Hour Data to recover your RAID array or external hard disk drive, with the highest success rate. 


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