• Posted on: 5/01/2013

    RAID recovery


    RAID arrays have built in features that can help reduce the likelihood of a failed hard drive, data loss, and a data recovery emergency. 


    The hard drives from popular manufacturers, including Western Digital and Samsung/Hitachi, all have different features that permit the system administrator, or whoever has configured the RAID array to configure how long a drive's firmware can spend recovering from a read or write error. 


    Western Digital calls this Error Recovery Control (ERC), while Samsung/Hitachi calls it Time-Limited Error Recovery (TLER). The generic name for this feature in other hard drives is Command Completion Time Limit (CCTL). 

    The idea is to limit the on-drive recovery time, leaving recovery to the RAID controller to prevent the possibility of performance degradation, which can lead to hard drive failure and, ultimately, RAID failure and the loss of mission critical data.  


    What Are the Best TLER or CCTL Settings? 


    Western Digital drives ship with TLER enabled at zero seconds, which means the hard drive itself will perform error recovery only in microseconds, well before the RAID controller's time out threshold. If TLER is not enabled and the drive times out, the RAID array will have to be re-built and re-synchronized. Enabling TLER, or, in other cases, CCTL or ERC, creates a more stable RAID array. 


    TLER and CCTL in Stand-Alone Hard Disk Drives

    If you are operating a hard disk drive independent of a RAID array, you'll want to disable TLER for greater reliability, permitting the hard disk's firmware to repair any errors as it is able. Hard disks are designed to correct for small read/write errors that may occur. 


    If read/write errors occur consistently and cannot be fixed by the drive's firmware, you could be facing a data recovery emergency. While you can still read files from the disk, create a back-up, and then change out your hard drive before it fails completely. 


    Missed Your Chance to Create a Back-up? 

    Often, we don't realize we are facing a potential hard disk failure until it is too late and our hard drive fails to boot. If this happens, don't worry. Power down your machine and call 24 Hour Data. Do not attempt do-it-yourself data recovery, which could cause irrevocable damage to your hard disk drive. 24 Hour Data has decades of experience in Western Digital, Toshiba, Samsung/Hitachi, Seagate and other popular brands of hard disk drive and RAID drive recovery

  • Posted on: 4/04/2013


    Prevent Data Recovery


    Permitting employees to telecommute can reduce costs, but it can increase the chances of a security breech, damages to your server due to viruses and malware, and a data recovery emergency. One way to reduce these risks is through a virtual private network, which protects data transmitted in both directions: from employees' devices to your server and the other way around. 

    Your company's mission-critical, confidential data is placed at risk when employees connect to the network via unsecured wireless connections, including free WiFi in airports, coffee shops and, increasingly, in many other random places. Using a mobile device as a WiFi hotspot and transmitting data via their network may not be entirely secure. In some cases, even employees home wireless connections are not set up on secure routers. 

    An inexpensive Virtual Private Network (VPN) mitigates these risks when data is transmitted via unsecured challenges. The VPN scrambles the data moving in either direction.

    Additionally, avoiding unsecured filesharing apps like Dropbox can also help reduce security risks and prevent a data recovery emergency caused from data that's been lost or corrupted from a virus. 

    Mitigate the Need for Emergency Data Recovery for your Business

    Permitting employees to telecommute or use their own mobile devices for work purposes sets your organization up for multiple security risks, many of which can cause data loss and the need for emergency data recovery services.

    Setting up protocols such as a VPN and making rules on data transmission, mobile device use, and telecommuting clear at the onset can help reduce these risks. But also let employees know that if they do experience data loss, don't panic and don't attempt do-it-yourself data recovery. Your IT staff should have the phone number of a data recovery service they trust on-hand at all times. Let employees know it's okay to come to you with reports of data loss; the best way to recover the data is through a professional data recovery service.  


  • Posted on: 4/02/2013



    RAID Data Recovery

     With more more businesses and organizations turning to VMware and virtualization, as well as cloud storage, RAID arrays are becoming even more common in business. When your RAID array fails, it could mean the loss of mission critical files, as well as time and money lost for your business.

    Your business recovery plan should include the number of a reliable RAID recovery service that you can call anytime, when your RAID array fails and you need fast data recovery. 

    Here are a few things to look for when you choose a RAID recovery service: 

    1 - Experts in RAID data recovery on staff, with extensive experience in RAID recovery - Our data recovery specialists have expertise in recovery RAID 0, RAID 1, RAID 5, RAID 6, RAID 10 and all levels of RAID arrays. We've been working with RAID arrays since their inception. Our RAID recovery techniques have advanced along with the technology, and we regularly recover data from 1TB RAID drives and larger. 24 Hour Data has been recovering RAID arrays from major manufacturers like Seagate, Western Digital, Toshiba and more for 15 years. 

    2 - Personalized, 24-hour service - Our name says it all. When you call 24 Hour Data at any time of the day or night, any day of the year, a data recovery professional takes your call. We'll talk you through the steps of starting the data recovery process. Then, we'll offer you a fair and honest estimate within 24 hours of receiving your hard drive. If,at any time while we are performing your RAID recovery, you want a status update, give us a call and we'll let you know how it's going. That's the peace of mind you get with 24 Hour Data. 

    3 -   Fair pricing - 24 Hour Data always offers a fair and honest estimate, so there's no nasty surprises when you receive the bill for your RAID recovery. Additionally, if we don't recover your data, there's no charge. Additionally, as the IT director of your organization, you can find opportunities to save on RAID recovery through our partner program.

    RAID recovery is complex, often requiring a certified clean room environment to work. 24 Hour Data has the personnel and infrastructure to offer superior RAID recovery service for your business at reasonable prices. 


  • Posted on: 3/28/2013


    Data Recovery Experts


    As technology advances, do-it-yourself data recovery software improves in its capabilities. But hard disk drives, hybrid drives and solid state drives are also becoming more complex. At the same time, as hard drives increase in capacity, the amount and value of the data stored increases, too. The risks associated with attempting do-it-yourself data recovery may not be worth it. Would you want to risk losing your entire music or movie collecting, potentially thousands of dollars worth of media? Valuable family photos? Or mission critical work files that you brought home because you didn't finish your work at the office? 

    When It's Safe to Use Data Recovery Software

    If you accidentally delete files from a hard disk drive, it may be possible to recover the files yourself, if they haven't already been overwritten by other data. But once a file is overwritten, data recovery is more difficult, and home users should not attempt to recover lost data from a hard drive because this could erase the file forever. 

    When It's Time to Call Data Recovery Specialists

    If your files have been overwritten or your hard disk drive reformatted, you probably need professional data recovery services to safely recover the files without additional damage to the hard disk, which could make data recovery impossible.

    Do-it-yourself data recovery software also cannot retrieve files from a physically damaged hard drive. If your hard drive is making clicking or whirring sounds, physical damage is imminent. Attempting data recovery yourself could permanently damage your hard disk, making data recovery more difficult and more expensive... if it the data can be retrieved at all. Power down your computer and call data recovery specialists with an industry-high success rate to recover your hard disk drive and transfer the files to a new drive for you. 

    Already Damaged Your Hard Drive Trying DIY Data Recovery? 

    You'd be surprised at the data our hard disk recovery specialists can retrieve from mechanically damaged hard disk drives. Even if you've rendered your files your files unreadable by attempting do-it-yourself data recovery, or you suspect your hard disk is damaged beyond help, give us a call.

    24 Hour Data's data recovery specialists have a 99 percent success rate with hard disk data recovery, and are experts in physical recovery of lost data. If we try our best and still can't get your data back, there's no charge for our service. 

    Call Our Data Recovery Specialists Any Time

    We know it's stressful to face data loss and people may turn to do-it-yourself data recovery solutions to save time or money. But with 24 Hour's fast, affordable, round-the-clock service, there's no reason not to call us first, at any time of the day or night. 


  • Posted on: 3/26/2013

    Seagate Data Recovery


    Seagate Technology has become the first hard disk drive (HDD) manufacturer to ship 2 billion hard disk drives. Since the first HDDs were used commercially in 1956, prices have dropped, storage capacity has increased, and the industry has seen exponential sales growth. 

    Today, hard disk drives are used in RAID servers, home computers, laptops, and more, with storage capacities of 3 TB and up. It took hard disk manufacturer Seagate 29 years to sell the first billion hard disk drives but only four years to sell its next billion. 

    “By 2015 households which today routinely consume 1TB of data a month are expected to generate 20 times the amount of data than they currently save,” said Richard Doherty, research director of the Envisioneering Group in a press release from Seagate.

    24 Hour Data and Seagate Hard Disk Drives

    Since our company's founding 15 years ago, we've been on the cutting edge of data recovery techniques for all models of Seagate hard disk drives. Any hard disk drive from any manufacturer is bound to fail after a certain number of read/write cycles. When it does, you need a company with data recovery specialists that understands the proprietary technology in popular hard disk drive brands and models like Seagate. 

    We recover hard disk drive data that suffered data loss from:

    - Accidental overwriting

    - Disk reformating 

    - Physical damage due to shock, fire, floods

    - Logical damage

    - Viruses/Malware

    - Overheating

    - Head crash, causing a damaged platter

    Hard disk drives remain a ubiquitous part of today's technology in home and office environments. 24 Hour Data has the expertise to recover lost data from today's newest hard disk drives as well as older models that are nearing the end of their lifespan. 

    There's no need to worry about your mission critical business data or your family's photos, music and movies. We'll recover your data quickly, with industry high success rates, and at affordable prices, making hard disk data recovery feasible in any situation. 

  • Posted on: 3/22/2013


    Data Recovery


    Hard disk drives just keep getting bigger and bigger. Meanwhile, the price per gigabyte of storage keeps dropping. This means everyone from home users to enterprise-level server administrators can pack more data onto their hard disk drives and RAID drives than ever before, making the need for data back-up and reliable data recovery methods even more important.

    New Preamp Increases Hard Disk Capacity

    New technology from LSI promises to pack even more data onto conventional and hybrid hard disk drives from any manufacturer. Designated as a “preamplifier” for hard disk drives, LSI's TrueStore PA5200 increases the areal density of hard disk drives. The integrated circuit can can be integrated onto nearly any brand of hard disk drive by the manufacturer, including Samsung, Seagate, Maxtor and more. 

    The preamplifier improves the signal-to-noise ratio, allowing the hard disk drive manufacturer to achieve greater manufacturing yields, for a cost of as little as less than a dollar. The preamp even works on hybrid hard disk drives, but not SSD. LSI could not reveal specifics of how much hard disk storage space can be gained with the preamp, because it varies based on the system parameters of each hard disk drive. 

    But as manufacturers incorporate the new technology, the industry may see the price of hard drives drop even further. 

    More Data on One Drive Equal More Risk

    As hard disk drives store more and more data, the temptation to save money by using one large hard drive to store all your mission critical files is great. Data back-ups are more important than ever. 

    And when things go wrong, there's no better back-up than a reliable, 24-hour data recovery service. We always says, “It's not a matter of if you'll lose your data, it's a matter of when.” And good old Murphy's Law indicates that when you lose your mission critical data, there's a chance your back-ups may fail, too. Even if your back-ups work as planned, there could be gigabytes of data lost between the time of your data recovery emergency and your last back-up. That's why 24 Hour Data is here. 

    We stay on the cutting edge of hard disk drive technology, developing new data recovery methods as technology changes, to better serve our customers. Our data recovery specialists are experts in hard disk data recovery for Seagate, Maxtor, Samsung, Fujitsu, Toshiba, Western Digital and more.


  • Posted on: 3/19/2013

    RAID Data Recovery


    Are you upgrading your small business servers? Are you wondering what the right RAID array configuration may be for your data storage needs? 

    RAID arrays are complicated pieces of machinery that combine several hard disk drives with a RAID controller to increase storage capacity, performance, or stability. Typically, you will sacrifice performance for better back-ups or redundancy, or you can get a RAID array that does not offer redundancy but performs faster than a single hard disk drive would. 

    Most businesses want the balance between redundancy and performance, which you can find in some RAID configurations. 

    Most Popular RAID Configurations

    RAID 0, RAID 1 and RAID 5 are some of the more popular RAID configurations for small businesses.XXA RAID 0 array provides faster performance than some other RAID levels. It stripes data across two or more hard disk drives to increase storage capacity and performance, but it does not offer any redundancy. 

    If you use a RAID 0 array, regular back-ups are crucial to protect your mission critical data. However, the boosts in performance might make choosing a RAID 0 array worthwhile for your business. 

    A RAID 1 array is the most reliable of RAID levels, because the data is mirrored to two or more drives. 24 Hour Data recommends a RAID 1 array for all two-drive RAID configurations. 

    A RAID 5 array spreads data across three or more drives, and uses a RAID controller to increase write speeds for better performance. With a blend of reliability and performance, it's no surprise RAID 5 arrays are the most popular for Dallas small businesses. 

    A RAID 5 array is also more costly than RAID 0 or RAID 1, because it uses a minimum of three, rather than two, hard disk drives and a RAID controller. However, with the prices of hard disk storage at an all-time low, a RAID 5 array remains a smart investment for your business. 

    Experts in RAID Data Recovery

    Whatever RAID configuration you choose for your Dallas small business, 24 Hour Data's RAID recovery specialists are here if you face a data recovery emergency. 

    We are experts in RAID data recovery for all major makes and models of RAID arrays, including Dell, Compaq, HP, Apple, Gateway, EMC, LaCie, Sun Microsystems and other popular brands.

  • Posted on: 3/12/2013


    Data Recovery

    Here at 24 Hour Data, we often consider ourselves doctors for our customers' data storage devices; we take “sick” (that is, crashed, damaged or virus-infected) hard drives, solid state drives, and RAID arrays, recover lost data, and make them “well.” As a side effect, we reduce our customers' stress, help lower their blood pressure, and we like to think we've prevented more than a few anxiety attacks caused by potential lost data.

    But that's where the analogy ended... until recently. 

    Researchers at the European Bioinformatics Institute (EBI) says they've developed a way to store data in man-made, DNA-like strands. This DNA storage doesn't require any power and, unlike a hard disk drive which can wear out, causing a data recovery emergency, DNA storage may last tens of thousands of years. Nothing else on the market approaches the storage capacity, either; a report at says users could store 100 million hours of HD video in a cup of DNA. 

    The drawback right now, as is so often the case with new technology developments, is the price. But researchers say that synthesizing NA from encoded information could become affordable within the next 10 years. 

    We're not sure what exactly could go wrong with data encoded on DNA-like strands. But we've seen data storage materials and storage devices come and go, and evolve, over the years here at 24 Hour Data. We're sure, no matter where businesses and individuals are storing their data, there will always be a chance of data loss and data recovery professionals will be needed to recover that data. 

    In the next few decades, when we think our data recovery specialists as “data doctors,” that name may be even closer to the truth. 


  • Posted on: 3/07/2013

    Lacie RAID Recovery

    LaCie has introduced a new, five-bay RAID array that it's calling the 5big Thunderbolt, with up to 20TB capacity. Allowing for custom RAID configurations but pre-configured at RAID 0, both the 20TB an 10TB versions have speeds up to 785MB per second via five 7200 RPM/64 MB cache hard disks. 

    Designed for Video Pros

    The 5big Thunderbolt is tailor-made to edit multiple 2K uncompressed 10-bit streams, says the manufacturer, making it ideal for video post-production work. Users can use fast volume in conjunction with popular software like Final Cut Pro X, Adobe Premiere and Aperture.

    The RAID array includes two Thunderbolt ports. Up to six Thunderbolt peripherals can be daisy-chained together to further increase storage capacity and back-up capabilities. 

    Back-ups, Hot Swap Capabilities and More To Avoid Emergency Data Recovery

    An IT manager can easily assign the RAID array to back up one drive per day during the work week. 

    When configured as a RAID 1, the disks are hot swappable, to change drives on the fly without shutting down the array. 

    Reliability is a key in any data storage device. The 5big Thunderbolt RAID array uses a heat-dissipating aluminum casing, a Noctua cooling fan and large heat exhausts to prolong the life of the hard disk drives and prevent overheating, which could lead to a data recovery emergency. 

    Video professionals store mission critical creative work, video footage that would be difficult and expensive, if not impossible, to replicate, and important files that must be complete by very specific deadlines on their RAID arrays. 

    It's important to use the latest data storage technologies to prevent the likelihood of a data recovery emergency. But it's even more important to have a data recovery service you can trust, with data recovery specialists who stay up to date on the latest data recovery methods for the newest hard drives, RAID arrays and more.

    You can trust 24 Hour Data for all your RAID recovery needs. We hope you won't have to call us to recover your video footage the day before that commercial you spent weeks working on is set to air... but we're here if you do need us. 

  • Posted on: 2/28/2013


    Cooling a PC


    Overheating PCs, which can lead to a burnt out hard drive and potential data loss, are always a danger. In the summer, PCs and servers may overheat from outside or indoor temperatures. But in the winter, hard disk drives may also overheat if a home or business is kept too warm, with the heat turned up too high. PCs give off their own heat when they run, so they need to be kept cool in order to perform optimally. 

    In most cases, the included fans or heat sinks should be enough to keep an “off-the-shelf” PC, server or hard disk drive cool. But if you overclock your electronics equipment, you may need to add additional cooling mechanisms. Processors work overtime when you overclock, and they begin to run hotter, which can lead to a burnt out hard disk drive and data loss emergency. 

    Let's look at some of the different cooling methods you can use to keep a desktop PC unit or server cool. 

    Fans - Fans are by far the most common methods to keep a PC cool. CPU fans will blow air away from the processor, one of the hottest-running parts of your PC. A case fan is typically an aftermarket part you can add to your PC, to blow air out of the vents of your PC case to keep all the internal parts cooler. 

    Heat sink - PC fans work inside your computer in conjunction with a heat sink. A heat sink is a piece of metal, usually aluminum or copper, which draws heat away from the CPU chip. A fan near the heat sink pushes the hot air away from the chip and out of the computer. In active heat sinks, a second fan is located directly above the processor to help it cool properly. 

    Water Cooling Systems - While the term “heat sink,” may imply using water to cool your PC, that's not the case. A water cooling system is very different from a heat sink. A water cooling system pumps cool liquid (within tubes, so the components of your PC don't get wet) down to the CPU. The liquid absorbs the heat, and then the liquid is pumped out of the PC and cooled down to begin another cycle. 

    If you want to take your PC cooling to the next level, a water cooling system could be a good investment. 

    Choosing a PC Cooling System

    In most cases, the cooling system installed by the manufacturer, usually a heat sink and fans, is enough to keep your PC cool. 

    If your PC is overheating, you could risk data loss. Turn your PC off and move it to a cooler room to cool down. If your computer won't boot up or you can't access your data after your PC has overheated, you could be facing a data recovery emergency. 

    Don't attempt do-it-yourself data recovery; call the data recovery specialists at 24 Hour Data to help. 



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