People who find us through a Google search when they need emergency data recovery services might think our company is all about technology. It's true we use the latest data recovery techniques, and we're constantly doing research & development to develop better and faster data recovery processes for today's newest devices, including:
- USB Flash drives
- SSD drives
- Android tablets
- Virtual servers and more.
But we're not all about technology.
The 24 Hour Data recovery experts that answer our phones -- and also talk to customers live through instant messenger on our website -- have seen it all. They've helped customers with everything from lost wedding photos to lost financial records. They treat everyone who contacts us with the same care and concern. They are professional, non-judgmental and, most importantly, understanding.
Just listen to what one of our customers said when we quoted him a fair price to restore lost photos of his daughter, who died six years ago, from a USB flash drive. “In this type of situation, when you need data recovery, you get desperate. I didn't know how much it was going to cost and at that point, it wouldn't have mattered. They could have easily taken advantage of me, but they didn't. They were fast and affordable. The level of customer service was excellent,” he said. “They care about people and relationships.”
It's testimonials like this -- and the chance to help people in their hour of need -- that really warms our hearts. It reminds us of why we stay committed to the highest level of data recovery service available here at 24 Hour Data.
Staying on top of the latest technology, providing a clean room environment for data recovery services that require us to open the hard drive, and using proprietary, state-of-the-art data recovery processes is important to allow us to help people. We need the technology, of course, to do our jobs. But what data recovery really comes down to, for us, is the chance to be heroes for people in need.