We thought long and hard about New Year's Resolutions to better serve our customers here at 24 Hour Data. But the best we could think of was to continue our pledge to do what we've always done: provide prompt, personalized service, expert data recovery, and to adhere to our No Data, No Charge guarantee.
If we were to make any resolutions, here are a few:
1. To always be available to our customers - We promise to never use a call center to take calls from our customers. Whenever you dial 24 Hour Data (any time, day or night), you'll get a friendly, knowledgeable, U.S.-based customer service representative.
2. To keep your data secure, and your case confidential - We know your data is important to your company, your family, or your livelihood. We treat every data recovery case with the utmost respect and confidentiality, and we operate in a secure facility to guarantee the safety of your data.
3. To stay on the cutting-edge of data recovery techniques - Our R&D team is always developing new, better, faster data recovery methods to serve our customers. We vow to continue to hire only the best data recovery experts in the field and give them advanced training in our proprietary data recovery process in order to serve our customers better.
If you make just one New Year's Resolution this year, resolve to protect your company's crucial data with regular back-ups, and to keep our phone number posted in your IT department, in case you need to call us for emergency data recovery services. Happy New Year's from the data recovery experts at 24 Hour Data!