Do you want to fill out the form and mail it to us? Click here to download the pdf Recovery Form How quickly do you need your data recovered Service Requested * - Select -StandardExpedite (Additional Charges Apply) Please tell us a bit about yourself First Name * Last Name * Company Email * Main Phone * Cell Phone * Referred By Please tell us about your media problem Number of devices Type of Device(s) * - Select -Internal hard driveExternal hard driveSolid state driveRAID arrayFlash/USB driveSD cardLaptopDesktop computerCameraMicro SD cardMobile phoneDatabaseMP3 playerDVDCDFloppy discJazz driveZip driveTapeOther Manufacturer * - Select -AcomdataAppleBlackberryBuffaloCiscoCorsairCrucialDellDroboDuracellFujitsuHitachiHPHTCIBMImationIntelIomegaJVCKingstonKodakKyoceraLacieLenovoLexarLGMaxtorMemorexMicroCenterMicronMotorolaNetAppNetGearNokiaOCZPalmPanasonicPatriotPNYQuantumSamsungSanDiskSeagateSharpSonySuper TalentToshibaTranscendVerbatimWestern DigitalOther Capacity - None -1.2GB2GB3.2GB4GB4.3GB8GB8.6GB9GB10GB15GB16GB18GB20GB30GB32GB36GB40GB60GB64GB72GB73GB73.4GB80GB100GB120GB123.5GB128GB144GB146GB147GB160GB200GB240GB250GB256GB300GB320GB400GB450GB480GB500GB512GB600GB640GB750GB1TB1.5TB2TB2.5TB3TB4TB5TB6TB7TB8TB9TB10TB11TB12TBOther System Platform - None -WindowsMacintoshLinuxVirtualDOSOS2UNIXSolarisOther Failure Summary * Are the drive(s) encrypted or BIOS password protected? - None -EncryptedBIOS password protected Is this data being recovered for possible legal action? * - Select -YesNo Would you like to donate your failed device(s) after recovery? - None -YesNo Client Requested Folders and/or Files * RAID Information How many drives are in the RAID? What is the stripe size of the RAID? - None -124816326412825651210242048OtherUnknown What is the RAID level? - None -01561050SPANOtherUnknown What is the RAID card manufacturer? - None -Dell/PercLSI/AMI3WAREAdaptecArecaIntelPromise TechnologiesIBMHPOtherUnknown Are all original drives present? - None -YesNoUnknown If all original drives are not present, please explain: Did you or anyone else attempt to rebuild the RAID using new drive(s)? - None -YesNoUnknown If a rebuild was attempted using new drive(s), please explain: Has the RAID configuration been modified at any point after the initial crash? - None -YesNoUnknown If the RAID configuration has been modified after initial crash, please explain: Has CHKDSK or any other file system check been performed after the initial crash? - None -YesNoUnknown If CHKDSK or any other file system check has been performed after initial crash, please explain: Has the RAID been formatted or have partitions been deleted? - None -YesNoUnknown If RAID has been formatted for partitions have been deleted, please explain: Billing & Shipping Information Address * City * State * - Select -AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarshall IslandsMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Marianas IslandsOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyoming Zip Code * Country * AfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin IslandsBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCaribbean NetherlandsCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongo (Brazzaville)Congo (Kinshasa)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong Kong S.A.R., ChinaHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyIvory CoastJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacao S.A.R., ChinaMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorth KoreaNorwayOmanPakistanPalauPalestinian TerritoryPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarReunionRomaniaRussiaRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluU.S. Virgin IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVaticanVenezuelaVietnamWallis and FutunaWestern SaharaYemenZambiaZimbabwe I agree to the terms and conditions * I agree to the terms and conditions Terms and Conditions Submit for Recovery
