Flashing Question Mark? Get Data Recovery.
Mac users know, when that flashing question mark appears on a laptop or desktop, it can mean many things, but all bad. Typically due to an operating system failure
or mechanical hard disc drive failure. 24 Hour Data's experienced engineers can tell you for sure, through our free diagnostic process. Once we discover the problem, we will be transparent in the cost and solution.
If you experience a flashing question mark, it's important to stop using your computer immediately! Trying to recover the data yourself could result in permanent loss of all data, including your operating system.
Working hand-in-hand with Apple since 1995
Many businesses now run on Apple due to the combination of the bring your own device movement and employee preferences and the recognized reliability of Apple products.
Apple Macbooks and Macbook Pro's are recognized as the best selling laptops in the U.S. The iMac and iOS smartphones and tablets are also recognized for their popularity and critically acclaimed design.
However, despite being expertly engineered, hard drive failures on Apple products do happen. It's true that Macintosh is less prone to viruses and a data loss due to software, or known as logical failure. But Apple computers rely on similar hard disc drives in a PC, making them just as likely to crash due to mechanical failure.
Common causes of Mac HDD failures include:

- Power surges
- Head failure
- Water damage to laptops, iPhones and iPads
- Dropped computers (physical shock)
- Time, hard drives crash and have a limited lifespan
If any of these unfortunate circumstances occurs, you may face a loss of data, including important business files, family photos, your iTunes collection and more. It's not always easy to find a data recovery firm with extensive experience on Macintosh products.
As an authorized Apple Service Provider, 24 Hour Data can perform successful data recovery and hard drive repairs without voiding the manufacturer's warranty. We're authorized to order Apple parts, too. When you get your computer, smartphone or tablet back from us, you'll have a machine that is as good as new, but with all of your important data.

We Successfully Recover Photos – Fast!
A picture is worth a thousand words, or even more if you're a professional photographer. Whether the pictures were taken with a professional DSLR and edited in iPhoto or simply snapped with an iPhone, we know how important those photos are to you!
24 Hour Data specializes in successful iPhoto recovery on Mac devices. Learn more about our photo data recovery options.
24 Hour Data Recovers all Apple Products
Like all technology, Apple products change rapidly. 24 Hour Data's team of network engineers are frequently tested and tasked with complex recoveries on a plethora of Apple devices. From an iPad to a first generation PowerBook G4 to an XServe RAID, and everything in between, whatever your emergency, 24 Hour Data's specialists have the knowledge, skills and experience to successfully recover data from any Mac device.
Common Apple Data Recoveries include:
- MacBook Pro
- MacBook Air
- Mac Pro
- Mac Mini
- iMac G3, G4 and G5
- iPod
- iPod Touch
- iPhone
- iPhoto
- iPad
- Mac Formatted
- External Hard Drives